At Watica, we are committed to protecting your privacy and ensuring a safe, purpose-driven platform dedicated to social causes and sustainability. This Privacy Policy explains how Watica Mission (“Watica,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our mobile application (the “App”) and related services. By using the App, you agree to the terms of this Privacy Policy.
1. Our Mission and Platform: Watica is a platform designed exclusively for social causes, connecting users, NGOs, trusts, and organizations to collaborate on impactful projects, such as promoting eco-friendly compostable pouches and community initiatives. We are committed to maintaining a safe and relevant environment for all users.
2. Information We Collect: We collect the following types of information to provide and improve our services:
- Personal Information: When you register as a user or entity (NGO, trust, or organization), we collect details such as your name, email address, phone number (optional), and entity affiliation.
- User-Generated Content: Photos, captions, or posts related to social causes, such as tree plantations or community projects, including verification details (e.g., QR codes).
- Usage Data: Information about how you interact with the App, such as IP address, device type, operating system, and app activity (e.g., posts, badges earned).
- Location Data: If you enable location services, we may collect location data to verify social contributions (e.g., tree planting locations).
- Referral Data: Information related to referral links or codes you share with friends.
3. How We Use Your InformationWe use your information to:
- Facilitate your participation in social causes and collaboration with NGOs, trusts, or organizations.
- Verify user-generated content, such as plantation activities, via QR codes or other mechanisms.
- Award badges (e.g., “Eco Hero”) for contributions to social causes.
- Improve the App’s functionality and user experience through analytics.
- Send you updates, notifications, or promotional content related to Watica’s mission (you can opt out at any time).
- Ensure compliance with our content policies and maintain a safe platform.
4. Content Moderation and Platform RulesWatica is dedicated to social causes, and we enforce strict guidelines to maintain the platform’s integrity:
- Relevance: The App is exclusively for social cause-related content. Any irrelevant posts (e.g., unrelated promotions or personal content) may be removed at our discretion.
- Inappropriate Content: Posting inappropriate, offensive, or sexually abusive content is strictly prohibited. Such actions may result in immediate account suspension or permanent blocking.
- Entity Accountability: If users affiliated with a trust or organization consistently post inappropriate content, the entity’s account may also be suspended or blocked.
- Content Removal: We reserve the right to remove any content that violates our policies or is deemed harmful to the community.
5. Account Deletion
- You may request to delete your account directly through the App’s settings. Account deletion requests will be processed within a maximum of 15 days.
- Upon deletion, your personal information and user-generated content will be removed from our systems, except where required by law or for legitimate business purposes (e.g., record-keeping).
6. Data SharingWe do not sell your personal information. We may share your data only in the following cases:
- With Entities: Your profile information (e.g., name, contributions) may be shared with the NGO, trust, or organization you are affiliated with to track collective impact.
- Service Providers: We work with trusted third-party providers (e.g., cloud hosting, analytics) who process data on our behalf under strict confidentiality agreements.
- Legal Requirements: We may disclose data if required by law, court order, or to protect the safety of users or the public.
- Aggregated Data: We may share anonymized, aggregated data (e.g., total trees planted) for impact reporting or marketing purposes.
7. Data Security: We implement industry-standard security measures (e.g., encryption, secure servers) to protect your data. However, no system is completely secure. In the event of a data breach, Watica shall not be liable for any financial obligations, losses, or damages incurred by users. We will notify affected users promptly and take necessary steps to mitigate risks.
8. Your Rights: Depending on your region (e.g., GDPR for EU users, DPDP Act for India), you may have the following rights:
- Access, correct, or delete your personal information.
- Opt out of promotional communications.
- Restrict or object to certain data processing. To exercise these rights, contact us via the App or at [insert contact email].
9. Children’s Privacy: The Watica App is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it immediately.
10. Third-Party Links: The App may include links to third-party websites or services (e.g., NGO websites, verification links). We are not responsible for the privacy practices or content of these third parties.
11. Changes to This Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes via the App or email. The updated policy will be effective as of the date posted.
12. Contact Us: If you have questions or concerns about this Privacy Policy, contact us at:
- In-App Support: Use the “Help” section in the Watica App.
By using the Watica App, you acknowledge that you have read, understood, and agree to this Privacy Policy. Let’s work together to build a sustainable future!